FAQ

FAQ

When will I get my tracking code?

Your tracking code will be sent to the email associated with your order, once your order has been processed & shipped (2-3 days after placing your order)

When will my order arrive?

Order processing typically takes 3-5 business days to complete. Once your order has been processed, you will receive your tracking code and your parcel will be shipped & delivered within 5-10 days.

Can I cancel my order?

Absolutely! If your order has not yet been shipped, contact us & we will gladly provide you with a full refund, upon request

What if my parcel is damaged?

If your items arrive damaged or become defective within 30 days of usage, please contact us and we will issue out a replacement or full refund!